Our own BGP network. 33+ UK networks behind one front door.
IP River is a wholesale ISP and network operator running its own BGP network — and a single operational front door over 33+ UK carriers, altnets and fibre networks, with reciprocal reach across 100+ global carriers in 50+ countries.
Owned where it counts. Aggregated everywhere else.
We own and operate the UK access layer, and present every carrier behind it through one consistent operating model.
Owned access fabric
Our own BGP network and Layer 2 fabric, with 33+ UK carriers, altnets and fibre networks under wholesale agreement.
Nationwide engineering
IP River-managed field engineering across the UK — no subcontracting through unknown intermediaries.
24/7 monitoring
A round-the-clock NOC with response targets from one hour, watching every service across the estate.
100+ carriers, 50+ countries
Reciprocal supply extends the same contract and operating model to international sites.
Many networks. One way to work with them.
Access comes from many carriers; the interface you and your customer see is uniform.
Single fault channel
One place to raise and track faults across every carrier — portal-first, with email and phone backups.
Single SLA framework
Standard / Enhanced / Critical applied uniformly wherever the underlying product supports it.
Single change process
One change and escalation process through the partner portal, regardless of which carrier sits behind the service.
The honesty is the differentiator.
Carrier-of-carrier dependencies are a real risk in any large multi-carrier estate. We say what's validated, and on what basis — and we never present a non-diverse pair as diverse.
| Position | What it means |
|---|---|
| Confirmed | Supplier or survey evidence supports the diversity claim. |
| Designed | Services selected to maximise diversity, subject to survey / carrier confirmation. |
| Logical | Services differ by product, access or supplier, but physical commonality may remain. |
| Best-available | True diversity not physically or commercially available; resilience via 4G/5G backup. |
Contended or consumer-grade services used as backup are described as exactly that — not implied equivalent to the Ethernet primary they sit behind.
Two carriers isn't always two paths.
Carrier-of-carrier dependencies are the hidden risk in any multi-carrier estate. Here's the difference between how it's usually sold and how we'd actually call it.
Two carriers, two paths into the site. Looks diverse — and most suppliers would sell it to you as diverse.Both carriers actually transit the same exchange. That's not true diversity. We'd flag it on the site record and add 5G as the genuinely diverse path — never present it as something it isn't.
Every way we keep a site up.
No single access pattern across an estate. We build resilience up from the site's criticality — and we're honest about what's truly diverse and what isn't.
Active/active — both carriers carry production at once. Where the secondary is a lower grade it runs active/standby, warm and tested. Cellular OOB is the third path for management and emergency continuity.
Different carrier and different technology — fibre paired with 5G or Starlink — selected against known shared-exchange and duct risk. We check diversity; we don't assume it.
RO2 — two physically diverse fibre paths into one site, over separate infrastructure. One billed service that only goes live once both paths are delivered and diversity is validated.
Estate split across two diverse core PoPs, each with its own upstream transit. A single PoP or transit fault is bounded — never estate-wide.
Two ways out. CloudConnect gives private access into AWS, Azure or GCP with no public internet in the path; or take a DDoS- and DNS-filtered internet breakout. Often both, chosen per site.
Replace the supply chain without the site going dark.
The cut-over is operational, not architectural — sequenced by readiness, with the legacy service held live until the new one is proven.
Single-visit migration. We install and test the new access in parallel while the legacy circuit stays live, cut over only once readiness is verified — rollback criteria agreed up front — then cease the legacy line. The site never goes dark.
Your own routing, on our network.
Because we run our own BGP network (AS62163) and core, we can do routing-layer work most aggregators and MSPs can't — provisioned on request where the deal needs it.
Your own routing domain
A per-customer isolated routing table on our network — your traffic in its own private realm, not just a shared path.
Bring your own IPs
We're a RIPE LIR: advertise your own IP space (from a /24) through AS62163, or take an allocation from us.
Look like your own network
Custom RADIUS realms let a partner authenticate into their own logical network — a VISP that looks like its own ISP, not just white-label billing.
Walled-garden by policy
Restrict a service to defined destinations only — e.g. broadband that reaches just your phone system and nothing else, for a high-security site.
A repeatable capability, provisioned on request and scoped to the opportunity. Talk to us about what your estate needs.
One SLA framework, chosen per service.
Critical, Enhanced or Standard — selected per site, not per estate, and re-gradable mid-contract as a site's role changes.
- 6-hour resolution target
- 1-hour, 24/7 response
- Up to 70% monthly rental credit
- 20-hour resolution target
- 3-hour, op hours response
- Up to 50% monthly rental credit
- 40-hour resolution target
- 4-hour, op hours response
- Ofcom auto-compensation
Resolution targets vary by product, carrier and geography. Where an upstream carrier sets a different level, IP River matches or honours the applicable carrier SLA. Targets apply to hard-down faults; full terms in the MSA and Product Schedule.
What you receive for every site.
Every circuit is handed over with the proof in writing — acceptance tested, line-verified, photographed, graded for diversity and signed off. Not an upsell; the standard. Open the full sample ›
ipriverGlobal Internet Platform
Every circuit delivered with the proof, in writing.
One pack per site — acceptance tested, line-verified, photographed, graded for diversity and signed off.
Service & circuit summary
Acceptance test
All checks passedOptical & line readings
Within toleranceResilience & diversity — graded honestly
Install evidence
4 photos on fileEngineer report
Acceptance & sign-off
UK-owned fabric. Reach in 50+ countries.
Beyond the UK, reciprocal supply across 100+ global carriers extends the same single contract and operating model to multisite estates worldwide.
See our global reachdon't claim
We're honest about what isn't in place yet. We don't promise to catch every hidden carrier-of-carrier dependency in a 33+ panel, and we don't claim a single pane of glass showing every failure domain and every coincident maintenance window — that level of tooling is on the portal roadmap, not in place today. Where things are validated, we say so and on what basis. Where they aren't, we say that too.
Got a complex estate?
Tell us about the network — diverse sites, demanding environments, migrations — and we'll tell you straight what's achievable.
New to IP River? Get platform access — a portal tenant in 24 hours.
Prefer to talk now? Call 03300 553 554 or email sales@ipriver.net.