Privacy Policy

1. Who We Are

IP River Ltd ("we", "us", "our") is a company registered in England and Wales under company number 07729747. Our registered office is at 66 Paul Street, London, EC2A 4NA. We are the data controller responsible for your personal data.

2. What Data We Collect

When you use our contact form, we collect:

• Your full name
• Your email address
• The content of your message

We may also collect technical data such as your IP address, browser type, and referring page when you visit our website. This data is collected automatically through standard web server logs.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry or message
• Provide information about our services that you have requested
• Improve our website and services

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent (Article 6(1)(a) UK GDPR) — when you submit our contact form and tick the consent checkbox, you give us explicit consent to process your name, email, and message to respond to your enquiry. You may withdraw this consent at any time by contacting us at developers@ipriver.net.
• Legitimate interest (Article 6(1)(f) UK GDPR) — for technical data (IP address, browser type) collected automatically through server logs, which we use to maintain the security and performance of our website.

5. Data Retention

We retain contact form submissions for up to 12 months after your last interaction with us, after which they are securely deleted. If your enquiry leads to a business relationship, we will retain your data in accordance with our contractual obligations.

6. Data Sharing

We do not sell your personal data. We may share it with:

• Our hosting provider — who hosts our website (static files only; form data is not processed by them)
• Professional advisers — where required for legal, audit, or compliance purposes

Contact form submissions are processed and stored on our own infrastructure within the United Kingdom. We do not transfer your personal data outside the UK.

7. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your personal data
• Restriction — ask us to limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to our processing of your data

To exercise any of these rights, please contact us at developers@ipriver.net.

8. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Cookies

Our website may use essential cookies required for the site to function. We do not use advertising or tracking cookies. If this changes, we will update this policy and seek your consent where required.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us:

• Email: developers@ipriver.net
• Phone: 03300 553 554
• Post: IP River Ltd, 66 Paul Street, London, EC2A 4NA